Frequently Asked Questions
WHAT ARE HOT AIR BALLOONS?
Hot Air Balloons are man's earliest form of aviation, even before the Wright Brothers! Unfortunately, we are very dependent upon good weather and gentle winds for a successful and safe flight and/or tether. A reputable balloon company will make a Refundable Reservation for your flight, but when Midflo advertises that his event is "Rain or Shine" and that "All Tickets are Non-Refundable", He Means Exactly That. He advertises No Refunds and he is not lying; he has no intention of giving you a refund even though it is raining or windy, and not safe for a balloon ride. He keeps all the money, and you are screwed.
BUCKET LIST BALLOON RIDES
Everyone has a "Bucket List" of things they would like to do. It may be to skydive, swim with the sharks, or take a balloon ride. Midflo offers you the mystery and magic of a hot air balloon ride in a tethered balloon,
but it comes at a price.
By getting you and your friends very excited about going up in a non-refundable hot air balloon ride for 30 seconds, you willingly pay for something
you may never receive.
WHO CAN I TALK TO ABOUT A REFUND?
Unfortunately, not him; because if you complain on his Facebook Page, he will delete your complaint. You can try and call, but it will go to a non-working number that is not set-up yet; which is what he did in Las Vegas.
Your best course of action is to contact the Better Business Bureau, the FBI, the Federal Trade Commission., and of course, your local television
station and their investigative reporter.